Frequently Asked Questions

Does Kidzalert require a smartphone?

No. Kidzalert does not require a smartphone. The alert will be heard from the alarm plugged into your cigarette lighter as you turn off the car.

My car does not have a 12V port (cigarette lighter).

Most cars do have a cigarette lighter. Even newer models have them tucked away. If your car truly does not have one, you can order from Amazon an adapter to connect to your USB port.

Will I still be able to charge my phone?

Yes. The alarm has a built in USB port to allow you to power your devices.

I need my 12v port to plug in my GPS.

Kidzalert should always remain plugged in. Removing it will risk not being protected when you need it. Many cars have more than one 12v port. Sometimes it is in the center console or in the rear of the vehicle. If there are none available, you can purchase a 12v splitter on Amazon.

Does the alarm work for Doona?

Yes. The alarm can also work for a car seat that is removed from the car with the baby still inside. The sensor disc can be placed on the center of the base where the car seat will put pressure on the sensor disc while allowing the car seat to click in. If that is not an option, the sensor disc can be placed in the car seat. Please note: If the car seat with the baby inside is removed while the car is running, the alarm will remain active and alert you when you eventually turn off the car.

Can I use the car seat in two different cars with Kidzalert?

Each car needs its own alarm. The sensor disc is programmed to only one alarm. To use the car seat in two cars, you can use the sensor disc from each alarm in the car seat.

Will I hear the alarm outside of the car?

The alarm is designed to alert you while you are still in the car. Although it may be heard outside the car, it will not be loud enough to annoy people.

What if I leave my kid in the car for a few minutes?

Kidzalert was designed for parents that don’t leave their kids in the car. The alarm is only a reminder that you have kids in the car before you exit the car. It will not check up on you if you took out the kids out.

Do I need to activate the alarm each time I drive?

No. The alarm is automatically activated when you place a child in a car seat with a sensor disc.

When will the alarm turn off?

The alarm goes off after approximately 25 seconds. Even if you take the kid out before.

What if I have more than one car seat in the car?

Kidzalert can be linked with up to 2 sensor discs. You can purchase the Kidzalert with either one or two sensor discs preprogrammed to the alarm. If you need to add a second sensor disc to an alarm you have already purchased, please reach out to customer service.

Does the alarm need to be installed by a professional?

No. the alarm gets plugged into the 12v cigarette lighter port. The sensor disc is placed under the cushioning of the infant car seat.

Will I need to change the battery?

There is a non-replaceable battery in the sensor disc. It will last for about 4 years under normal conditions.

Does the alarm go in the car or the car seat?

Kidzalert consists of two components. The alarm plugs into the cars 12v cigarette lighter port. The sensor disc gets placed under the cushioning of the infant car seat.